Carlspeak Posted September 23, 2016 Report Share Posted September 23, 2016 I and at least one other CSP member have recently been unable to download a specific .pdf file. The CSP software returns a window that looks like this. Sorry, there is a problem The page you are trying to access is not available for your account. Error code: 2C171/1 Have any members who read this had a similar issue with downloading from CSP? Here is a link to the post that contains the problematic .pdf file.... You are welcome to try and download it or any other file and let me know what you find. Thanks in advance for your help. Link to comment Share on other sites More sharing options...
ra.ra Posted September 23, 2016 Report Share Posted September 23, 2016 Same thing happens when I tried it. Link to comment Share on other sites More sharing options...
Carlspeak Posted September 23, 2016 Author Report Share Posted September 23, 2016 Thanks ra.ra. Please try a different .pdf file. I did today and didn't get that msg. Now, I'm wondering if the problem is unique to that file alone. However, we need to try downloading a few more to make any conclusions. Link to comment Share on other sites More sharing options...
genek Posted September 23, 2016 Report Share Posted September 23, 2016 Looks like a permissions issue. I browsed the support forum for IPS message boards and see a bunch of people with this problem since the 4.x upgrade. I'll elevate it up to Mark and see if he can fix it. Link to comment Share on other sites More sharing options...
dxho Posted September 24, 2016 Report Share Posted September 24, 2016 I picked a random pdf from browsing messages from 2006: No problem there, but it's also no problem to find many many messages with broken image links. http://www.classicspeakerpages.net/dc/user_files/1734.jpg Link to comment Share on other sites More sharing options...
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